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ConstructionOnline™ Customer Satisfaction Ratings at an All-Time High



Results from the most recent Customer Satisfaction Survey demonstrate continued satisfaction and growing loyalty within UDA’s ConstructionOnline™ client base. As a centralized hub for construction project management, ConstructionOnline™ is designed to help industry professionals around the world build better, smarter, and faster - and customer reports prove success. 

Since the inception of UDA Technologies more than 2 decades ago, providing best-in-class software solutions along with 5-star customer service & support has been a primary tenant of the organization’s operations. UDA continues to showcase their commitment to customer satisfaction with their customer-centric approach to handling feedback submissions & feature requests. In 2021, UDA was able to address more than 600 individual points of customer feedback, and initial data from Q1 of 2022 predicts that the company is on track to exceed this metric by the end of this year. 

UDA Technologies continues to embrace initiatives that amplify the customer voice, including a feedback submission form directly within ConstructionOnline™ and additional surveys planned for the foreseeable future. All customer feedback is directly reviewed by the ConstructionOnline™ Product Team to ensure that ConstructionOnline™ continues to exceed the construction project management expectations of construction pros around the world. 

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Topics: UDA ConstructionOnline

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